Frequently Asked Questions
Are the bags authentic?
Yes. Every bag is inspected before being posted, and the product page shows the details that matter: interior, hardware, stitching.
How much is shipping and when will it arrive?
Shipping is insured and tracked, with delivery within 48/72 hours throughout Italy. It is free on orders over €500.
Can I make a return?
You have 14 days from delivery. The bag must be returned in the same condition in which you received it, with any accessories included.
How can I pay?
Visa, Mastercard and Amex cards, PayPal, Apple Pay and Google Pay.
Can I see a bag in the boutique before buying it?
Sure. Message us on WhatsApp and we will set it aside for when you stop by Via Feraldi 25 in Sanremo (IM).
I have a bag to sell. What do I need to do?
Send us some photos: brand, model, condition, and accessories. We will let you know if it is suitable for our selection. For more information, visit the dedicated page.